PrepaidGiftBalance Frequently Asked Questions is an online web portal that enables US residents to have PrepaidGiftBalance cards to trace their balance.

Please note that PrepaidGiftBalance Master card or PrepaidGiftBalance Visa is not a credit card but a prepaid debit card with a specified amount when used.

These cards are bought at the rate of $15, $20, $25, $50, and $100. Also, they can be bought at a price ranging from $20 to $500.


Frequently Asked Questions

Question: How do I log in to check my account balance at

Answer: To log in and check your prepaid account balance, please read our login tutorial on the help page.

Question:  Is a scam?

Answer: No. is certainly not a scam.

Question: How do I contact’s Customer Service Department?

Answer: You can dial toll-free number 1-866-304-1164.

Question: Where can I use the PrepaidGiftBalance card?

Answer: In any store in the USA, where PrepaidGiftBalance Mastercard and PrepaidGiftBalance Visa is accepted, these cards can be used.

Question: How do I monitor my PrepaidGiftBalance?

Answer: It’s very simple. Just visit prepaidgiftbalance official website in your preferred browser.

On the prepaidgiftbalance login page, please enter the 16-digit card number marked on the front side of your card. Kindly please make sure that you enter the number without including any spaces.
After that, hit “Enter”, and you will be now logged in. Now, you can check your balance, transaction history.

You can check the balance by calling Prepaid Gift Balance Customer Service: 1-866-952-5653.

Question: Where can I see a summary of my transactions?

Answer: History of new transactions is available; see the My Maps page. In addition, 30-day transaction history is also available.

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